FREQUENTLY ASKED QUESTIONS
How do I place an order?
Please call us toll-free at 1-888-649-1993 or send us an email via the contact page.
Payment and Shipping
We accept all forms of credit cards: (Visa, Mastercard, American Express, Discover) or you may phone us to make other payment arrangements.
Returns & Refunds
Once an order has been placed, payed in full and artwork has been submitted to us or created by our artwork team your order will be considered un-refundable. If you cancel any order prior to artwork submission or created as stated above, your order will be refunded in full.
Once your order is complete, you will be sent instructions and templates for the items you purchased. If you need design assistance we are more than happy to help out. Contact information will be included within your receipt of purchase email.
Set ups and minimums.
Brand O' Promos never charges a set up fee, we offer free artwork on all orders. For most products with the exception of apparel and promo items we offer single piece orders. Give us a call, we will our best to help you out with your needs, big or small.